WEBSITE (1).png

COVID SAFETY POLICY

AS THE DEVASTATING EFFECTS OF COVID-19 CONTINUE TO IMPACT OUR DAILY LIVES WITH SO MUCH UNEASE WE WANTED TO TAKE THE OPPORTUNITY TO UPDATE YOU ON OUR CURRENT COVID-19 SAFETY POLICY AND JUST SOME OF THE UNPRECEDENTED STEPS WE'VE TAKEN TO ENSURE THE SAFETY OF OUR CUSTOMERS AND TEAM.

  • ALONG EVERY STEP OF THE WAY WE'LL BE CARRYING OUT A RISK ASSESSMENT OF THE PROPERTY AND ALL ESSENTIAL OPERATIONS

  • OUR TEAM MEMBERS HAVE ALL RECEIVED TRAINING TO PREPARE THEM IN MANAGING THE RISK OF COVID-19 IN THE WORKPLACE AND HANDLING OUR NEW OPERATIONAL PROCEDURES

  • BEFORE STARTING EACH SHIFT WE'LL BE CHECKING THE TEMPERATURE OF OUR TEAM MEMBERS 

  • ALL TEAM MEMBERS WILL BE WEARING FACE COVERINGS 

  • WE'VE INCREASED HAND WASHING AND HAND SANITISING FACILITIES ON SITE

  • PERSONAL HYGIENE HAS ALWAYS BEEN A PRIORITY FOR OUR TEAM MEMBERS AND IN ADDITION TO OUR USUAL GOOD PRACTICES ALL TEAM MEMBERS WILL BE ENCOURAGED TO CHANGE AND SHOWER BEFORE AND AFTER SHIFTS AS WELL AS WASHING THEIR HANDS REGULARLY 

  • WE ARE TAKING EVERY STEP POSSIBLE TO ENSURE OUR MOST VULNERABLE STAFF MEMBERS AND THOSE WITH VULNERABLE FAMILY MEMBERS HAVE THE ADDITIONAL SUPPORT NEEDED DURING THIS DIFFICULT TIME 

  • WE'VE IMPLEMENTED WORKING STATIONS, BACK TO BACK WORKING AND ONE WAY SYSTEMS AS MUCH AS POSSIBLE IN AREAS WHERE SOCIAL DISTANCING ISN'T POSSIBLE ON SITE

  • WE'LL BE STICKING TO SMALL COHORT WORKING TEAMS AS MUCH AS POSSIBLE TO LOWER STAFF MIXING

  • WE'VE REDUCED ACTIVITY TIMES AND OPENING HOURS IN ORDER TO MAKE ALLOWANCES FOR ADDITIONAL CLEANING AND SANITISING 

  • WE'LL BE CONTINUING WITH OUR HIGH LEVEL OF FOOD SAFETY PRACTICES AND WE'VE IMPLEMENTED NEW SOFTWARE AND SYSTEMS TO HELP WITH THIS

  • OUR CURRENT CLEANING REGIMES HAVE BEEN ENHANCED IN EVERY AREA OF THE BUILDING AND DURING EVERY STAGE OF OPERATIONS

​​​​

  • FOR NOW WE'LL ONLY BE ACCEPTING CARD AND CONTACTLESS PAYMENTS​

  • TO MANAGE STOCK, SUPPLY CHAIN ISSUES AND UNPREDICTABLE DEMAND WE'LL BE OPERATING WITH A REDUCED OFFER ON A FIRST COME FIRST SERVED BASIS - WHEN IT'S GONE IT'S GONE! 

​​

  • WE'LL BE ASKING ALL VISITORS TO CHECK IN USING VISITSAFE IN LINE WITH GOVERNMENT TRACK AND TRACE SYSTEMS

  • WE KINDLY ASK THAT YOU USE THE HAND SANITISER PROVIDED BEFORE ENTERING AND WHEN LEAVING THE PROPERTY AND FOLLOW THE ONSITE ONE WAY SYSTEMS AND GUIDELINES 

 

  • WE ALSO ASK THAT YOU FOLLOW GOVERNMENT GUIDANCE AND WEAR A FACE COVERING WHEN ENTERING, LEAVING AND MOVING AROUND THE PROPERTY

PLEASE BE ASSURED THAT WE ARE TAKING EVERY NECESSARY PRECAUTION IN ORDER TO REMAIN COVID SAFE AND AS ALWAYS THE HEALTH, SAFETY AND LIVELIHOOD OF OUR COLLEAGUES, CUSTOMERS AND ALL THOSE INVOLVED WITH SMOKE & RYE REMAINS OUR TOP PRIORITY.