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COVID SAFETY POLICY

FOLLOWING THE LIFTING OF LEGALLY ENFORCED RESTRICTIONS AND AS THE DEVASTATING EFFECTS OF COVID-19 CONTINUE TO IMPACT OUR DAILY LIVES WITH SO MUCH UNEASE WE WANTED TO TAKE THE OPPORTUNITY TO UPDATE YOU ON OUR CURRENT COVID-19 SAFETY POLICY AND JUST SOME OF THE UNPRECEDENTED STEPS WE'VE TAKEN TO ENSURE THE SAFETY OF OUR CUSTOMERS AND TEAM.

AS CASES STILL REMAIN HIGH AND THE MAJORITY OF OUR TEAM AWAITING THEIR 2ND JABS WE KINDLY ASK THAT YOU CONTINUE TO FOLLOW SOME SAFETY MEASURES DURING YOUR VISIT. 

  • OUR TEAM MEMBERS HAVE ALL RECEIVED TRAINING TO PREPARE THEM IN MANAGING THE RISK OF COVID-19 IN THE WORKPLACE AND HANDLING OUR NEW OPERATIONAL PROCEDURES

  • ALL TEAM MEMBERS WILL CONTINUE TO WEAR FACE COVERINGS, WE'D APPRECIATE IF Y'ALL WOULD DO THE SAME, HOWEVER WE UNDERSTAND THAT IT'S YOUR CHOICE AND NO LONGER A LEGAL OBLIGATION 

  • WE CAN ONLY ACCEPT A MAXIMUM OF 10 GUESTS DINING TOGETHER 

  • FOR NOW WE'LL ONLY BE ACCEPTING CARD AND CONTACTLESS PAYMENTS​

  • WE'LL CONTINUE TO OPERATE A ONE-WAY SYSTEM TO CONTROL MOVEMENTS AND TRAFFIC AROUND THE BUILDING 

  • BEFORE STARTING EACH SHIFT WE'LL BE CHECKING THE TEMPERATURE OF OUR TEAM MEMBERS 

  • OUR TEAM MEMBERS ARE TAKING PART IN REGULAR TESTING 

  • WE'VE INCREASED HAND WASHING AND HAND SANITISING FACILITIES ON SITE

  • WE ARE TAKING EVERY STEP POSSIBLE TO ENSURE OUR MOST VULNERABLE STAFF MEMBERS AND THOSE WITH VULNERABLE FAMILY MEMBERS HAVE THE ADDITIONAL SUPPORT NEEDED DURING THIS DIFFICULT TIME 

  • WE'LL BE CONTINUING WITH OUR HIGH LEVEL OF FOOD SAFETY PRACTICES AND WE'VE IMPLEMENTED NEW SOFTWARE AND SYSTEMS TO HELP WITH THIS

  • OUR CURRENT CLEANING REGIMES HAVE BEEN ENHANCED IN EVERY AREA OF THE BUILDING AND DURING EVERY STAGE OF OPERATIONS

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  • TO MANAGE STOCK, SUPPLY CHAIN ISSUES AND UNPREDICTABLE DEMAND WE'LL BE OPERATING WITH A REDUCED OFFER ON A FIRST COME FIRST SERVED BASIS - WHEN IT'S GONE IT'S GONE! 

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  • CUSTOMERS CAN CONTINUE TO CHECK IN USING THE NHS TRACK & TRACE APP

  • WE KINDLY ASK THAT YOU USE THE HAND SANITISER PROVIDED BEFORE ENTERING AND WHEN LEAVING THE PROPERTY AND FOLLOW THE ONSITE ONE WAY SYSTEMS AND GUIDELINES 

PLEASE BE ASSURED THAT WE ARE TAKING EVERY NECESSARY PRECAUTION IN ORDER TO REMAIN COVID SAFE AND AS ALWAYS THE HEALTH, SAFETY AND LIVELIHOOD OF OUR COLLEAGUES, CUSTOMERS AND ALL THOSE INVOLVED WITH SMOKE & RYE REMAINS OUR TOP PRIORITY.