RESTAURANT MANAGER

YOU'LL NEED TO HAVE A WHOLE HEAP OF 'SOUTHERN HOSPITALITY', DRIVE FOR CUSTOMER SERVICE AND PRIDE IN SERVING PHENOMENAL FOOD AND DRINK. YOU'LL HAVE PRIOR RESTAURANT MANAGERIAL EXPERIENCE IN A HIGH VOLUME RESTAURANT AND CONFIDENCE IN LEADING A FRONT OF HOUSE TEAM DURING A BUSY SERVICE. 

TO MEET OUR HIGH CUSTOMER EXPECTATIONS YOU'LL NEED TO LEAD A FAST PACED AND EFFICIENT TEAM WHILST STILL MAINTAINING STANDARDS, SAFETY, CLEANLINESS, ATTENTION TO DETAIL AND ACCURACY. YOU'LL TAKE FULL RESPONSIBILITY FOR DAILY OPERATIONS WHILST ALSO BEING ACCOUNTABLE FOR COMPANY GOALS, BUDGETS, TARGETS, PROFITABILITY AND OBJECTIVES.

WHAT WE'RE LOOKING FOR

WHAT YOU'LL GET UP TO

WORKING WITH A LEADING AND UPCOMING HOSPITALITY BRAND THIS OPPORTUNITY OFFERS PROGRESSION AND A REAL CHANCE TO INFLUENCE BUSINESS DECISIONS AND MAKE AN IMPACT ON THE COMPANY AS IT GROWS. YOU'LL BE CLOSELY INVOLVED IN  THE DEVELOPMENT AND IMPLEMENTATION OF THE STRATEGIC PLAN AND VISION FOR THE BUSINESS. 

AS RESTAURANT MANAGER YOU'LL BE CUSTOMER SERVICE DRIVEN, WITH A HANDS ON APPROACH IN HEADING UP THE BAR AND FRONT OF HOUSE TEAMS, BUILDING RAPPORT WITH EMPLOYEES, SUPPLIERS AND CLIENTELE. YOU'LL PROMOTE TEAMWORK AND COMMUNICATION AS WELL AS INSPIRING EMPLOYEE CONDUCT, MOTIVATION AND MORALE. 

YOU WILL ENSURE A SEAMLESS CUSTOMER JOURNEY PROMOTING A POSITIVE EXPERIENCE AND MAINTAINING SMOKE & RYE'S UNIQUE STYLE AND HIGH STANDARD OF SERVICE. 

OUR MANAGERS CULTIVATE BRAND AWARENESS AS WELL AS INDUSTRY KNOWLEDGE, TAKING A KEEN AND CONFIDENT INTEREST IN ALL ASPECTS OF THE BUSINESS. YOU'LL NEED TO BE ABLE TO IMMERSE THE CUSTOMER INTO THE SMOKE & RYE EXPERIENCE. 

THE BASICS

  • FULL TIME POSITION 

  • MUST BE 18+

  • MUST HAVE 5+ YEARS EXPERIENCE IN A SIMILAR ROLE WITHIN HIGH VOLUME QUALITY LEAD ESTABLISHMENTS 

  • MUST BE FLEXIBLE, ADAPTABLE,  DEPENDABLE AND COMMITTED  

  • MUST BE ABLE TO WORK LATE NIGHTS, WEEKENDS AND SCHOOL/BANK HOLIDAYS 

  • MUST BE ABLE TO REMAIN FOCUSED AND PROFESSIONAL IN A FAST PACED AND BUSY ENVIRONMENT 

  • MUST HAVE PREVIOUS EXPERIENCE WITH THE ENVIRONMENTAL HEALTH AGENCY AND FOLLOW ALL HEALTH DEPARTMENT REQUIREMENTS AND CONSISTENTLY MAINTAIN A CLEAN AND SAFE WORKING ENVIRONMENT 

  • MUST HAVE AN UNDERSTANDING OF LICENSING LAW AND LEGAL REQUIREMENTS  - IDEALLY YOU'LL HAVE YOUR OWN PERSONAL LICENCE

  • USES EXCELLENT JUDGEMENT AND IDENTIFIES PROBLEMS, BE ABLE TO WORK QUICKLY TO FIND SOLUTIONS

  • SHOULD HAVE A PROACTIVE APPROACH 

  • WORK EFFECTIVELY WITH OTHERS, ON ALL LEVELS, IN A POSITIVE AND PROFESSIONAL MANNER

  • HAS EXCELLENT COMMUNICATION SKILLS WHICH INCLUDE THE ABILITY TO USE CLEAR, CONCISE AND GRAMMATICALLY CORRECT WRITTEN AND ORAL LANGUAGE WITH A FRIENDLY AND PROFESSIONAL MANNER IN INTERACTIONS WITH CLIENTELE, SUPPLIERS AND COLLEAGUES AT ALL LEVELS 

  • MUST BE ABLE TO MULTITASK AND BE VERSATILE

  • MUST BE ABLE TO WORK WELL WITH OTHERS OR INDEPENDENTLY 

  • MUST BE COMPUTER LITERATE AND HAVE EXCELLENT SYSTEMS KNOWLEDGE AND CONFIDENCE IN USING MULTIPLE SOFTWARE PLATFORMS  

  • MUST SEEK TO CONTINUOUSLY DEVELOP AND IMPROVE SYSTEMS, PROCESSES AND EFFICIENCY  

  • MUST BE CONFIDENT IN RECRUITMENT AND HR PROCEDURES

  • MUST HAVE EXCELLENT MENTORING AND LEADERSHIP SKILLS IN ORDER TO EVOLVE YOUR TEAM TO CONTINUED SUCCESS

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