PRIVACY POLICY

PURPOSE OF THIS PRIVACY POLICY

IN THE INTEREST OF RESPECTING YOUR PRIVACY AND PROTECTING YOUR PERSONAL DATA, THE PURPOSE OF THIS PRIVACY NOTICE IS TO PROVIDE YOU WITH THE INFORMATION ON HOW SMOKE & RYE COLLECTS AND PROCESSES YOUR PERSONAL DATA THROUGH YOUR USE OF THIS WEBSITE. THIS INCLUDES ANY DATA PROVIDED TO US THROUGH THIS WEBSITE WHEN YOU SIGN UP TO OUR NEWSLETTER, PURCHASE A PRODUCT OR SERVICE, PLACE AN ONLINE ORDER, MAKE A RESERVATION OR TAKE PART IN A COMPETITION. 

THIS WEBSITE IS NOT INTENTED FOR USE OF CHILDREN AND WE DO NOT KNOWINGLY COLLECT DATA RELATING TO CHILDREN.

IT IS IMPORTANT THAT YOU READ THIS PRIVACY POLICY NOTICE TOGETHER WITH ANY OTHER PRIVACY NOTICE OR FAIR PROCESSING NOTICE WE MAY PROVIDE ON SPEICAL OCCASSION WHEN WE ARE COLLECTING OR PROCESSING PERSONAL DATA ABOUT YOU SO THAT YOU ARE FULLY AWARE OF HOW AN WHY WE ARE USING YOUR DATA. THIS PRIVACY NOTICE SUPPLEMENT THE OTHER NOTICES AND IS NOT INTENTED TO OVERRIDE THEM. 

SMOKE & RYE LTD TRADING AS SMOKE & RYE IS THE CONTROLLER AND RESPONSIBLE FOR YOUR PERSONAL DATA (COLLECTIVELY REFERRED TO AS "SMOKE & RYE", "WE", "US" OR "OUR" IN THE OPRIVACY NOTICE).

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY NOTICE, INCLUDING ANY REQUESTS TO EXERCISE YOUR LEGAL RIGHTS, PLEASE CONTACT US DIRECTLY USING THE DETAILS BELOW.

CONTACT DETAILS

FULL NAME OF LEGAL ENTITY: SMOKE & RYE LTD

 

EMAIL ADDRESS: BOOKINGS@SMOKEANDRYE.NET

 

POSTAL ADDRESS: SMOKE & RYE. 19 STAFFORD STREET. STONE. STAFFORDSHIRE. ST15 8QW

 

TELEPHONE NUMBER: 01785 501254

YOU HAVE THE RIGHT TO MAKE A COMPLAINT AT ANY TIME TO THE INFORMATION COMMISSIONER'S OFFICE (ICO), THE UK SUPERVISORY AUTHORITY FOR DATA PROTECTION ISSUES. WE WOULD, HOWEVER, APPRECIATE THE CHANCE TO DEAL WITH YOUR CONCERNS BEFORE YOU APPROACH THE ICO SO PLEASE CONTACT US IN THE FIRST INSTANCE.

CHANGES TO THE PRIVACY NOTICE

IT IS IMPORTANT THAT THE PERSONAL DATA WE HOLD ABOUT YOU IS ACCURATE AND CURRENT, WE THEREFORE REQUEST THAT YOU KEEP US INFORMED IF YOUR PERSONAL DATA CHANGES DURING YOUR RELATIONSHIP WITH US.

THIRD PARTY LINKS

PLEASE BE AWARE THAT THIS WEBSITE MAY INCLUDE LINKS TO THIRD-PARTY WEBSITES, PLUG-INS AND APPLICATIONS. THEREFORE BY CLICKING ON THOSE LINKS OR BY ENABLING CONNECTIONS IT MAY ALLOW THIRD PARTIES TO COLLECT OR SHARE DATA ABOUT YOU. PLEASE NOTE THAT WE DO NOT CONTROL THESE THIRD-PARTY WEBSITES, WE RECCOMMEND THAT YOU READ THE PRIVACY NOTICE OF EVERY WEBSITE YOU VISIT AS THEIR POLICY MAY DIFFER TO OURS.

THE PERSONAL DATA WE COLLECT

PERSONAL DATA, OR PERSONAL INFORMATION, REFERS TO ANY INFORMATION ABOUT AN INDIVIDUAL FROM WHICH THAT PERSON CAN BE IDENTIFIED. THIS DOES NOT INCLUDE ANONYMOUS DATA WHERE PERSONAL IDENTITY HAS BEEN REMOVED. 

PERSONAL DATA WE COLLECT, USE STORE AND TRANSFER ARE IDENTIFIED BELOW:

  • IDENTITY DATA - INCLUDES FIRST NAME, MAIDEN NAME, LAST NAME, USERNAME OR SIMILAR IDENTIFIER, MARITAL STATUS, TITLE, DATE OF BIRTH AND GENDER

  • CONTACT DATA - INCLUDES BILLING ADDRESS, DELIVERY ADDRESS, EMAIL ADDRESS AND TELEPHONE NUMBERS

  • FINANCIAL DATA - INCLUDES BANK ACCOUNT AND PAYMENT CARD DETAILS

  • TRANSACTION DATA - INCLUDES DETAILS ABOUT PAYMENTS TO AND FROM YOU AND OTHER DETAILS OF PRODUCTS AND SERVICES YOU HAVE PURCHASED FROM US

  • TECHNICAL DATA - INCLUDES INTERNET PROTOCOL (IP) ADDRESS, YOUR LOGIN DATA, BROWSER TYPE AND VERSION, TIME ZONE SETTING AND LOCATION, BROWSER PLUG-IN TYPES AND VERSIONS, OPERATING SYSTEM AND PLATFORM AND OTHER TECHNOLOGY ON THE DEVICES YOU USE TO ACCESS THIS WEBSITE

  • PROFILE DATA - INCLUDES YOUR USERNAME AND PASSWORD, PURCHASE OR ORDERS MADE BY YOU, YOUR INTERESTS, PREFERENCES, FEEDBACK AND SURVEY RESPONSES

  • USAGE DATA - INCLUDES INFORMATION ABOUT HOW YOU USE OUR WEBSITE, PRODUCTS AND SERVICES

  • MARKETING AND COMMUNICATIONS DATA - INCLUDES YOUR PREFERENCES IN RECIVEING MARKETING FROM US AND OUR THIRD PARTIES AND YOUR COMMUNICATION PREFERENCES

ADDITIONALLY WE COLLECT, USE AND SHARE AGGREGATED DATA SUCH AS STATISTICAL OR DEMOGRAPHIC DATA FOR ANY PURPOSE. THIS KIND OF DATA MAY BE DERVIED FROM YOUR PERSONAL DATA BUT WILL NOT BE CONSIDERED AS PERSONAL DATA WITHIN LAW, THIS IS BECAUSE THIS DATA DOES NOT DIRECTLY OR INDIRECTLY REVEAL YOUR IDENTITY. AN EXAMPLE OF THIS DATA WOULD BE TO CALCULATE THE NUMBER OF USERS INTERACTING WITH A SPECIFIC WEBSITE PAGE OR FEATURE. 

IF PERSONAL DATA IS COMBINED WITH AGGREGATED DATA FOR ANY REASON SO THAT YOU CAN BE DIRECTLY OR INDIRECTLY IDENTIFIED, THIS COMBINED DATA WILL BE TREATED AS PERSONAL DATA IN ACCORDANCE WITH THE PERSONAL DATA SECTION OF THIS POLICY. 

IT IS OUR POLICY THAT WE DO NOT COLLECT ANY SPECIAL CATEGORIES OF PERSONAL DATA ABOUT YOU (THIS INCLUDES DETAILS ABOUT YOUR RACE OR ETHNICITY, RELIGIOUS OR PHILOSOPHICAL BELIEFS, SEX LIFE, SEXUAL ORIENTATION, POLITICAL OPINIONS, TRADE UNION MEMBERSHIP, INFORMATION ABOUT YOUR HEALTH AND GENETIC AND BIOMETRIC DATA). NOR DO WE COLLECT ANY INFORMATION ABOUT CRIMINAL CONVICTIONS AND OFFENCES. 

FAILURE TO PROVIDE PERSONAL DATA

IN ANY INSTANCE WHERE WE ARE REQUIRED TO COLLECT PERSONAL DATA BY LAW, OR UNDER THE TERMS OF A CONTRACT WE HAVE WITH YOU AND YOU FAIL TO PROVIDE THAT DATA WHEN REQUESTED, IT MAY NOT BE POSSIBLE FOR US TO FULFILL THE CONTRACT WE HAVE OR ARE TRYING TO ENTER INTO WITH YOU (FOR EXAMPLE, TO PROVIDE YOU WITH GOODS OR SERVICES REQUESTED). IF THIS INSTANCE OCCURS, IT MAY BE NECESSARY FOR US TO CANCEL A REQUESTED PRODUCT OR SERVICE, HOWEVER THIS WILL NOT BE DONE WITHOUT NOTIFYING YOU PRIOR TO CANCELLATION. 

COLLECTING PERSONAL DATA

YOUR PERSONAL DATA MAY BE COLLECTED DIRECT FROM YOU OR ABOUT YOU USING DIFFERENT METHODS WHICH INCLUDE: 

DIRECT INTERACTIONS. THIS IS WHERE YOU PROVIDE DATA ABOUT YOUR IDENTITY, YOUR CONTACT INFORMATION AND FINANCIAL DATA SUCH AS CARD DETAILS BY FILLING IN ONLINE FORMS OR BY CORRESPONDING DIRECTLY WITH US BY EMAIL, PHONE, POST OR OTHERWISE. ALSO INCLUDED IS PERSONAL DATA YOU PROVIDE WHEN YOU: 

  • PURCHASE ANY OF OUR PRODUCTS OR SERVICES;

  • SUBSCRIBE TO A NEWSLETTER, SERVICE OR PUBLICATIONS;

  • REQUEST DIRECT MARKETING TO BE SENT TO YOU;

  • ENTER A COMPETITION, PROMOTION OR SURVEY; 

  • CONTACT US DIRECTLY WITH FEEDBACK;

  • CONTACT US DIRECTLY WITH AN ENQUIRY

AUTOMATED TECHNOLOGIES AND INTERACTIONS. AS YOU INTERACT WITH OUR WEBSITE, WE MAY AUTOMATICALLY COLLECT TECHNICAL DATA ABOUT YOUR EQUIPMENT, BROWSING ACTIONS AND PATTERNS. WE COLLECT PERSONAL DATA BY USING COOKIES AND OTHER SIMILAR TECHNOLOGIES. PLEASE SEE OUR COOKIE POLICY FOR FURTHER DETAILS. 

THIRD PARTIES OR PUBLICLY AVAILABLE SOURCES. WE MAY RECIEVE PERSONAL DATA ABOUT YOU FROM VARIOUS THIRD PARTIES AS SET OUT BELOW: 

  • TECHNICAL DATA FROM ANALYTICS PROVIDERS, SUCH AS GOOGLE, BASED OUTSIDE THE EU

  • IDENTITY, CONTACT, FINANCIAL AND TRANSACTION DATA FROM ONLINE ORDERING LINKS

  • IDENTITY, CONTRACT, FINANCIAL AND TRANSACTION DATA FROM PROVIDERS OF TECHNICAL, PAYMENT AND DELIVERY SERVICES

  • IDENTIFY AND CONTACT DATA FROM DATA BROKERS OR AGGREGATORS

  • IDENTIFY AND CONTACT DATA FROM PUBLICLY AVAILABLE SOURCES

HOW WE USE YOUR PERSONAL DATA

WE WILL ONLY USE YOUR PERSONAL DATA WITHIN CONSTRAINTS OF THE LAW. MOST FREQUENTLY, YOUR PERSONAL DATA WILL BE USED IN THE FOLLOWING WAYS: 

  • WHERE IT IS NECESSARY FOR US TO COMPLY WITH A LEGAL OR REGULATORY OBLIGATION

  • WHERE IT IS NECESSARY FOR US TO PERFORM THE CONTRACT WE ARE ABOUT TO ENTER INTO OR HAVE ENTERED INTO WITH YOU

  • WHERE IT IS REQUIRED FOR OUR LEGITIMATE INTERESTS (OR THOSE OF A TRUSTED THIRD PARTY) AND YOUR INTERESTS AND FUNDAMENTAL RIGHTS DO NOT OVERRIDE THOSE INTERESTS

IN GENERAL WE DO NOT RELY ON CONSENT AS A LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA OTHER THAN IN RELATION TO SENDING THIRD PARTY DIRECT MARKETING COMMUNICATIONS TO YOU VIA EMAIL OR TEXT MESSAGE. YOU DO HAVE THE RIGHT TO WITHDRAW CONSENT TO MARKETING AT ANY TIME BY CONTACTING US DIRECTLY. 

WHEN WE'LL BE USING YOUR PERSONAL DATA

ITHE ACTIVITIES WE'VE IDENTIFIED IN WHICH WE WILL BE USING YOUR PERSONAL DATA:

  • TO REGISTER YOU AS A CUSTOMER

  • TO PROCESS AND PROVIDE YOU WITH SERVICES YOU HAVE REQUESTED OR ORDERS YOU HAVE PLACED

  • TO MANAGE AND COLLECT PAYMENTS, FEES AND CHARGES FOR SERVICES

  • TO NOTIFY YOU OF CHANGES TO OUR TERMS OR PRIVACY POLICY

  • TO REQUEST FEEDBACK OR ASK YOU TO TAKE PART IN A COMPETITION

  • FOR PURPOSES OF MANAGING AND DEVELOPING OUR WEBSITE AND BUSINESS THROUGH DATA ANALYSIS, TESTING, SYSTEM MAINTENANCE, SUPPORT AND HOSTING OF DATA AS WELL AS TROUBLESHOOTING ISSUES

  • IN ORDER TO PROVIDE YOU WITH RELEVANT INFORMATION, CONTENT AND ADVERTISING AS WELL AS UNDERSTANDING THE EFFECTIVENESS OF OUR ADVERTISING COMMUNICATIONS. AS WELL AS MAKING SUGGESTIONS TO YOU ABOUT OUR GOOFDS OR SERVUCES WHICH WE FEEL MATCH YOUR INTERESTS

NOTE THAT WE MAY PROCESS YOUR PERSONAL DATA FOR MORE THAN ONE LAWFUL GROUND DEPENDING ON THE SPECIFIC PURPOSE FOR WHICH WE ARE USING YOUR DATA, PLEASE CONTACT US IF YOU NEED ANY FURTHER DETAILS ABOUT THE TYPE OF PERSONAL DATA BEING USED FOR EACH ACTIVITY AND MORE INFORMATION ON THE LAWFUL BASIS WE ARE RELYING ON TO PROCESS YOUR PERSONAL DATA.

WHEN WE'LL BE USING YOUR PERSONAL DATA

ITHE ACTIVITIES WE'VE IDENTIFIED IN WHICH WE WILL BE USING YOUR PERSONAL DATA:

  • TO REGISTER YOU AS A CUSTOMER

  • TO PROCESS AND PROVIDE YOU WITH SERVICES YOU HAVE REQUESTED OR ORDERS YOU HAVE PLACED

  • TO MANAGE AND COLLECT PAYMENTS, FEES AND CHARGES FOR SERVICES

  • TO NOTIFY YOU OF CHANGES TO OUR TERMS OR PRIVACY POLICY

  • TO REQUEST FEEDBACK OR ASK YOU TO TAKE PART IN A COMPETITION

  • FOR PURPOSES OF MANAGING AND DEVELOPING OUR WEBSITE AND BUSINESS THROUGH DATA ANALYSIS, TESTING, SYSTEM MAINTENANCE, SUPPORT AND HOSTING OF DATA AS WELL AS TROUBLESHOOTING ISSUES

  • IN ORDER TO PROVIDE YOU WITH RELEVANT INFORMATION, CONTENT AND ADVERTISING AS WELL AS UNDERSTANDING THE EFFECTIVENESS OF OUR ADVERTISING COMMUNICATIONS. AS WELL AS MAKING SUGGESTIONS TO YOU ABOUT OUR GOOFDS OR SERVUCES WHICH WE FEEL MATCH YOUR INTERESTS

NOTE THAT WE MAY PROCESS YOUR PERSONAL DATA FOR MORE THAN ONE LAWFUL GROUND DEPENDING ON THE SPECIFIC PURPOSE FOR WHICH WE ARE USING YOUR DATA, PLEASE CONTACT US IF YOU NEED ANY FURTHER DETAILS ABOUT THE TYPE OF PERSONAL DATA BEING USED FOR EACH ACTIVITY AND MORE INFORMATION ON THE LAWFUL BASIS WE ARE RELYING ON TO PROCESS YOUR PERSONAL DATA.

MARKETING

WE AIM TO PROVIDE YOU WITH OPTIONS REGARDING SOME PERSONAL DATA USES, ESPECIALLY AROUND OUR MARKETING AND ADVERTISING. WE MAY USE YOUR PERSONAL DATA TO IDENTIFY WHAT WE THINK YOU MAY WANT OR NEED, OR ANY OF OUR PRODUCTS OR SERVICES WHICH MAY BE OF INTEREST TO YOU.

YOU WILL RECIEVE MARKETING COMMUNICATIONS FROM US IF YOU HAVE REQUESTED INFORMATION DIRECTLY FROM US, PLACED AN ORDER, MADE A RESERVATION, PURCHASED ANY OF OUR GOODS OR SERVICES, OR ENTERED A COMPETITION, IN EACH CASE, YOU HAVE NOT OPTED OUT OF RECEIVING ANY MARKETING. 

THIRD-PARTY MARKETING

WE WILL REQUEST OPT-IN CONSENT BEFORE WE SHARE YOUR PERSONAL DATA WITH ANY COMPANY FOR MARKETING PURPOSES.

OPTING OUT

YOU CAN REQUEST THAT WE AND/OR THIRD PARTIES STOP SENDING YOU MARKETING MESSAGE AT ANY TIME BY CONTACTING US OR THEM DIRECTLY. 

WHEN YOU OPT OUT OF RECEIVING MARKETING COMMUNICATIONS, THIS OPT OUT WILL NOT APPLY TO PERSONAL DATA PROVIDED TO US AS A RESULT OF A PRODUCT/ SERVICE PURCHASE, WARRANTY REGISTRATION, PRODUCT/ SERVICE EXPERIENCE OR OTHER TRANSACTIONS. 

COOKIES

YOU CAN SET YOUR BROWSER TO REFUSE ALL OR SOME BROWSER COOKIES, OR TO ALERT YOU WHEN WEBSITES SET OR ACCESS COOKIES. IF YOU DISABLE OR REFUSE COOKIES, PLEASE NOTE THAT SOME PARTS OF THIS WEBSITE MAY BECOME INACCESSIBLE OR NOT FUNCTION PROPERLY. FOR MORE INFORMATION ABOUT THE COOKIES WE USE, PLEASE SEE OUR COOKIE POLICY. 

CHANGES IN PURPOSE

YOUR PERSONAL DATA WILL ONLY BE USED FOR THE PURPOSES IN WHICH WE COLLECTED IT, UNLESS WE REASONABLY CONSIDER THAT WE NEED TO USE IT FOR ANOTHER REASON AND THAT REASON IS COMPATIBLE WITH THE ORIGINAL PURPOSE INTENDED. IF YOU HAVE ANY QUESTIONS OR WOULD LIKE FURTHER EXPLANATION AS TO HOW THE PROCESSING FOR THE NEW PURPOSE, PLEASE CONTACT US DIRECTLY. 

IF FOR ANY REASONS WE ARE REQUIRED TO USE YOUR PERSONAL DATA FOR AN UNRELATED PURPOSE, WE WILL NOTIFY YOU AND WE WILL EXPLAIN THE LEGAL BASIS WHICH ALLOWS US TO DO SO. 

PLEASE NOTE THAT WE MAY PROCESS YOUR PERSONAL DATA WITHOUT YOUR KNOWLEDGE OR CONSENT, IN COMPLIANCE WITH THE ABOVE RULES, WHERE THIS IS REQUIRED OR PERMITTED BY LAW. 

DISCLOSURES OF YOUR PERSONAL DATA

WE MAY HAVE TO SHARE YOUR PERSONAL DATA TRUSTED PARTIES SET OUT BELOW FOR THE PURPOSES LISTED ABOVE. 

  • EXTERNAL TRUSTED THIRD PARTIES INCLUDING SERVICE PROVIDERS WHO PROVIDE IT AND SYSTEM ADMINISTRATION SERVICES, PROFESSIONAL ADVISERS INCLUDING BANKERS, AUDITORS, INSURERS AND LAWYERS WHO PROVIDE US WITH BANKING, LEGAL, INSURANCE AND CONSULTANCY SERVICES. HM REVENUE & CUSTOMS, REGULATORS AND OTHER AUTHORITIES BASED IN THE UK WHO REQUIRE REPORTING OF PROCESSING ACTIVITIES IN CERTAIN CIRCUMSTANCES

  • THIRD PARTIES TO WHOM WE MAY CHOOSE TO SELL, TRANSFER, OR MERGE PARTS OF OUR BUSINESS OR OUR ASSETS. ALTERNATIVELY, WE MAY SEEK TO AQUIRE OTHER BUSINESSES OR MERGE WITH THEM. IF A CHANGE HAPPENS TO OUR BUSINESS, THEN THE NEW OWNERS MAY USE YOUR PERSONAL DATA IN THE SAME WAY AS SET OUT IN THIS PRIVACY NOTICE

WE REQUIRE ALL THIRD PARTIES TO RESPECT THE SECURITY OF YOUR PERSONAL DATA AND TO TREAT IT IN ACCORDANCE WITH THE LAW. WE DO NOT ALLOW OUR THIRD-PARTY SERVICE PROVIDERS TO USE YOUR PERSONAL DATA FOR THEIR OWN PURPOSES AND ONLY PERMIT THEM TO PROCESS YOUR PERSONAL DATA FOR SPECIFIC PURPOSES AND IN ACCORDANCE WITH OUR INSTRUCTIONS. 

  • INTERNATIONAL TRANSFERS - WE DO NOT TRANSFER YOUR PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

  • DATA SECURITY - WE USE APPROPRIATE SECURTY MEASURES TO PREVENT YOUR PERSONAL DATA FROM BEING ACCIDENTALLY LOST, USED OR ACCESSED IN AN UNAUTHORISED WAY, ALTERED OR DISCLOSED. IN ADDITION, WE LIMIT ACCESS TO YOUR PERSONAL DATA TO THOSE EMPLOYEES, AGENTS, CONTRACTORS AND OTHER THIRD PARTIES WHO HAVE A BUSINESS NEED TO KNOW. THEY WILL ONLY PROCESS YOUR PERSONAL DATA WITH OUR DIRECTION AND THEY ARE SUBJECT TO A DUTY OF CONFIDENTIALITY

WE HAVE PUT IN PLACE PROCEDURES TO DEAL WITH ANY SUSPECTED PERSONAL DATA BREACH, YOU WILL BE NOTIFIED OF A BREACH WHERE WE ARE LEGALLY REQUIRED TO DO SO.

DATA RETENTION

YOUR PERSONAL DATA WILL ONLY BE RETAINED BY US FOR AS LONG AS NECESSARY TO FULFILL THE PURPOSE IN WHICH IT WAS COLLECTED, THIS INCLUDES PURPOSES OF SATISFYIGN ANY LEGAL, ACCOUNTING, OR REPORTING REQUIREMENTS. 

TO DETERMINE THE APPROPRIATE RETENTION PERIOD FOR PERSONAL DATA, WE CONSIDER THE AMOUNT, NATURE AND SENSITIVITY OF THE PERSONAL DATA, THE POTENTIAL RISK OF HARM FROM UNAUTHORISED USE OR DISCLOSE OF YOUR PERSONAL DATA, THE PURPOSE FOR WHICH WE PROCESS YOUR PERSONAL DATA AND WHETHER WE CAN ACHIEVE THOSE PURPOSES THROUGH OTHER MEANS, AN THE APPLICABLE LEGAL REQUIREMENTS. 

IN SOME CIRCUMSTANCES YOU CAN ASK US DELETE YOUR DATA: SEE "REQUEST ERASURE" BELOW FOR FURTHER INFORMATION. 

IN SOME CIRCUMSTANCES WE MAY ANONYMISE YOUR PERSONAL DATA (SO THAT IT CAN NO LONGER BE ASSOCIATED WITH YOU) FOR RESEARCH OR STATISTICAL PURPOSES IN WHICH CASE WE MAY USE THIS INFORMATION INDEFINITELY WITHOUT NOTICE TO YOU.

DISCLOSURES OF YOUR PERSONAL DATA

WE MAY HAVE TO SHARE YOUR PERSONAL DATA TRUSTED PARTIES SET OUT BELOW FOR THE PURPOSES LISTED ABOVE. 

  • EXTERNAL TRUSTED THIRD PARTIES INCLUDING SERVICE PROVIDERS WHO PROVIDE IT AND SYSTEM ADMINISTRATION SERVICES, PROFESSIONAL ADVISERS INCLUDING BANKERS, AUDITORS, INSURERS AND LAWYERS WHO PROVIDE US WITH BANKING, LEGAL, INSURANCE AND CONSULTANCY SERVICES. HM REVENUE & CUSTOMS, REGULATORS AND OTHER AUTHORITIES BASED IN THE UK WHO REQUIRE REPORTING OF PROCESSING ACTIVITIES IN CERTAIN CIRCUMSTANCES

  • THIRD PARTIES TO WHOM WE MAY CHOOSE TO SELL, TRANSFER, OR MERGE PARTS OF OUR BUSINESS OR OUR ASSETS. ALTERNATIVELY, WE MAY SEEK TO AQUIRE OTHER BUSINESSES OR MERGE WITH THEM. IF A CHANGE HAPPENS TO OUR BUSINESS, THEN THE NEW OWNERS MAY USE YOUR PERSONAL DATA IN THE SAME WAY AS SET OUT IN THIS PRIVACY NOTICE

WE REQUIRE ALL THIRD PARTIES TO RESPECT THE SECURITY OF YOUR PERSONAL DATA AND TO TREAT IT IN ACCORDANCE WITH THE LAW. WE DO NOT ALLOW OUR THIRD-PARTY SERVICE PROVIDERS TO USE YOUR PERSONAL DATA FOR THEIR OWN PURPOSES AND ONLY PERMIT THEM TO PROCESS YOUR PERSONAL DATA FOR SPECIFIC PURPOSES AND IN ACCORDANCE WITH OUR INSTRUCTIONS. 

  • INTERNATIONAL TRANSFERS - WE DO NOT TRANSFER YOUR PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

  • DATA SECURITY - WE USE APPROPRIATE SECURTY MEASURES TO PREVENT YOUR PERSONAL DATA FROM BEING ACCIDENTALLY LOST, USED OR ACCESSED IN AN UNAUTHORISED WAY, ALTERED OR DISCLOSED. IN ADDITION, WE LIMIT ACCESS TO YOUR PERSONAL DATA TO THOSE EMPLOYEES, AGENTS, CONTRACTORS AND OTHER THIRD PARTIES WHO HAVE A BUSINESS NEED TO KNOW. THEY WILL ONLY PROCESS YOUR PERSONAL DATA WITH OUR DIRECTION AND THEY ARE SUBJECT TO A DUTY OF CONFIDENTIALITY

WE HAVE PUT IN PLACE PROCEDURES TO DEAL WITH ANY SUSPECTED PERSONAL DATA BREACH, YOU WILL BE NOTIFIED OF A BREACH WHERE WE ARE LEGALLY REQUIRED TO DO SO.

YOUR LEGAL RIGHTS

IN SOME INSTANCES, YOU HAVE THE RIGHTS UNDER DATA PROTECTION LAWS IN RELATION TO YOUR PERSONAL DATA WHICH HAVE BEEN OUTLINED BELOW:

  • REQUEST ACCESS

  • REQUEST CORRECTION

  • REQUEST ERASURE

  • OBJECT TO PROCESSING 

  • REQUEST RESTRICTION OF PROCESSING 

  • REQUEST THE TRANSFER

  • WITHDRAW CONSENT 

IF YOU WISH TO EXERCISE ANY OF YOUR LEGAL RIGHTS AS LISTED ABOVE, PLEASE CONTACT US DIRECTLY USING THE CONTACT DETAILS LISTED ABOVE. AS A SECURITY MEASURE WE MAY NEED TO REQUEST ADDITIONAL INFORMATION FROM YOU TO HELP US TO CONFIRM YOUR IDENTITY AND ENSURE YOUR RIGHT TO ACCESS YOUR PERSONAL DATA. WE MAY ALSO CONTACT YOU TO REQUEST ADDITIONAL INFORMATION IN RELATION TO YOUR REQUEST IN ORDER TO SPEED UP OUR RESPONSE. 

IN MOST INSTANCES YOU WILL NOT BE REQUIRED TO PAY A FEE TO ACCESS YOUR PERSONAL DATA (OR EXERCISE ANY OF YOUR OTHER RIGHTS) UNLESS THE REQUEST YOU HAVE MADE IS EXCESSIVE, REPETITIVE OR UNFOUNDED. IN THIS INSTANCE WE MAY REFUSE TO COMPLY WITH YOUR REQUEST. 

WE AIM TO RESPOND TO ALL LEGITIMATE REQUESTS WITHIN ONE MONTH, IT MAY TAKE LONGER THAN THIS IF YOUR REQUEST IS COMPLEX OR YOU HAVE MADE A NUMBER OF REQUESTS. IN THIS INSTANCE, WE WILL NOTIFY YOU AND KEEP YOU UPDATED ON OUR PROGRESS.