SERVER

YOU'LL NEED TO HAVE A WHOLE HEAP OF 'SOUTHERN STYLE HOSPITALITY' DRIVE FOR CUSTOMER SERVICE AND PRIDE IN SERVING PHENOMENAL ALL AMERICAN EATS. YOU'LL HAVE SOME PRIOR FRONT OF HOUSE EXPERIENCE IDEALLY IN A FAST PACED HIGH VOLUME ESTABLISHMENT WITH CONFIDENCE IN THE BASICS - EVEN BETTER IF YOU'VE GOT THE TASTE FOR AMERICAN CRAFT FOOD AND DRINK.

WHAT WE'RE LOOKING FOR

WHAT YOU'LL GET UP TO

THE BASICS

  • PART TIME POSITION 

  • MUST BE 16+ YEARS OF AGE

  • MUST HAVE 1+ YEARS EXPERIENCE IN A SIMILAR ROLE WITHIN A HIGH VOLUME QUALITY LEAD ESTABLISHMENT 

  • MUST BE OPEN AND WILLING TO LEARN NEW SKILLS

  • MUST BE FLEXIBLE, ADAPTABLE, DEPENDABLE AND A TEAM PLAYER 

  • MUST BE ABLE TO WORK LATE NIGHTS, WEEKENDS AND SCHOOL/ BANK HOLIDAYS

  • MUST BE ABLE TO REMAIN FOCUSED AND PROFESSIONAL IN A FAST PACED AND BUSY ENVIRONMENT 

  • MUST FOLLOW ALL HEALTH DEPARTMENT REQUIREMENTS AND CONSISTENTLY MAINTAIN A CLEAN WORKING ENVIRONMENT 

  • USES EXCELLENT JUDGEMENT 

  • SHOULD HAVE A PROACTIVE APPROACH TO IDENTIFY PROBLEMS AND WORKS QUICKLY FIND SOLUTIONS

  • WORKS EFFECTIVELY WITH OTHERS, ON ALL LEVELS, IN A POSITIVE AND PROFESSIONAL MANNER

  • HAS EXCELLENT COMMUNICATION SKILLS WHICH INCLUDE THE ABILITY TO USE CLEAR, CONCISE, AND GRAMMATICALLY CORRECT WRITTEN ORAL LANGUAGE IN INTERACTIONS WITH CUSTOMERS, COLLEAGUES, AND MANAGEMENT 

  • MUST BE ABLE TO MULTITASK AND BE FLEXIBLE IN A FAST-PACED ENVIRONMENT 

  • MUST BE ABLE TO WORK WELL WITH OTHERS OR INDEPENDENTLY

  • MUST BE COMPUTER LITERATE AND HAVE EXCELLENT SYSTEMS KNOWLEDGE AND CONFIDENCE IN USING MULTIPLE SOFTWARE PLATFORMS 

  • MUST SEEK TO CONTINUOUSLY IMPROVE SYSTEMS, PROCESSES AND EFFICIENCY

  • MUST HAVE EXCELLENT MENTORING AND LEADERSHIP SKILLS IN ORDER TO EVOLVE YOUR TEAM TO CONTINUED SUCCESS

AS A SERVER YOU'LL BE CUSTOMER SERVICE DRIVEN, WITH A HANDS ON APPROACH

TO MEET OUR HIGH CUSTOMER EXPECTATIONS YOU'LL NEED TO BE FAST PACED AND EFFICIENT WHILST STILL MAINTAINING STANDARDS, SAFETY, CLEANLINESS, ACCURACY AND PERSONAL INTEGRITY AND RESPONSIBILITY. 

AS A MEMBER OF OUR FRONT OF HOUSE TEAM YOU WILL NEED TO BE A FOOD & DRINK GEEK AND CONNOISSEUR OF OUR SPECIALIST AMERICAN MENUS INCLUDING OUR EXTENSIVE RANGE OF SMOKED MEATS, AMERICAN WHISKIES AND BOURBONS, CUSTOM COCKTAILS AND EXCLUSIVE WINES.

YOU'LL NEED TO BE ABLE TO SELL THE EXPERIENCE TO OUR CUSTOMERS. YOU'LL ALSO NEED TO TAKE A KEEN INTEREST IN ALL AREAS OF SERVICE AND BE ABLE TO ANSWER ANY CUSTOMER QUESTIONS.

THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE FOR WAITING TABLES AND ENSURING THE HIGHEST STANDARD OF CUSTOMER JOURNEY. PROMOTING A POSITIVE EXPERIENCE AND MAINTAINING SMOKE & RYE'S UNIQUE STYLE AND HIGH STANDARD OF SERVICE. YOU'LL BE RESPONSIBLE 

LOOKING TO FULLFIL POSITIONS AFTER LOCKDOWN

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